Key takeaways
- Insist on a walkthrough and an itemized, written quote.
- Ask what is not included, what could raise the price and what supplies cost.
- Confirm the first invoice matches the quote before you commit long term.
Surprises usually come from unspoken assumptions. The fix is to say everything out loud and put it in writing.
Step 1: Prepare your information
- Address and total square footage
- Number of restrooms and break rooms
- Floor types (carpet, tile, vinyl, hard floor)
- Hours you want service and how access works
- Special needs, such as medical or daycare disinfection requirements
Step 2: Require a walkthrough
A quote without a walkthrough is a guess. A good company will measure, ask questions and note details such as clutter, glass and floor condition.
Step 3: Ask for an itemized written quote
It should show:
- Service days and hours
- Tasks and their frequency
- Monthly price
- What is included for supplies (paper, soap, liners)
- Exclusions
- Add-on pricing for extras
- Contract term and notice to cancel
- How and when prices can change
Step 4: Ask the "what if" questions
- What if we add a restroom or an extra day?
- What if we need a holiday or emergency visit?
- What if supply prices change?
- What is the charge for a re-clean if something is missed?
- Is there any setup or startup fee?
Step 5: Verify before you sign
Check the insurance, references and contract terms. See how to verify credentials.
Step 6: Review the first invoice
Compare the first invoice to the quote. If anything differs, ask right away, in writing.
Rule: If a cost is not in the quote, you should not be surprised by it later. Ask the question now.
What a transparent quote feels like
You understand every line. The vendor can explain why the price is what it is, and you can compare it with other bids. See how to evaluate bids.
A Bright Rose offers free on-site walkthroughs and sends a customized, predictable quote with no obligation.